{"id":66481,"date":"2021-05-13T07:00:52","date_gmt":"2021-05-13T05:00:52","guid":{"rendered":"https:\/\/www.converter.it\/tissue-korbers-spare-parts-allows-delivery-customers-within-24-hours-in-up-to-97-of-cases\/"},"modified":"2021-06-22T17:32:25","modified_gmt":"2021-06-22T15:32:25","slug":"tissue-korbers-spare-parts-allows-delivery-customers-within-24-hours-in-up-to-97-of-cases","status":"publish","type":"post","link":"https:\/\/www.converter.it\/en\/tissue-korbers-spare-parts-allows-delivery-customers-within-24-hours-in-up-to-97-of-cases\/","title":{"rendered":"Tissue: K\u00f6rber\u2019s Spare Parts allows delivery customers within 24 hours in up to 97% of cases"},"content":{"rendered":"<p>The <strong>tissue industry<\/strong> is facing unprecedented challenges, and maintaining and improving production efficiency by trying to limit unscheduled downtime as much as possible is a priority for all manufacturers. In such a complex environment it is essential to rely on a truly integrated and global spare parts service, comprised of experts who are able to understand the needs of customers and solve their problems anywhere and at any time.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-39261 alignleft\" src=\"https:\/\/www.converter.it\/wp-content\/uploads\/2021\/05\/Koerber_Spare-Parts_01-300x169.jpg\" alt=\"\" width=\"300\" height=\"169\" \/>For this reason, the <strong>K\u00f6rber Business Area Tissue<\/strong> offers a service, unique in the converting and packaging sector, which is comprehensive, fast, and eco-sustainable.<br \/>\nK\u00f6rber has over 200 thousand products in stock and 2 and a half million parts that are ready to order. \u00a0Ours is a global and proactive organization which, thanks to four logistic hubs (Italy, United States, Brasil and China), is able to respond quickly and efficiently to customer needs all over the world. In 97% of cases, if the parts are in stock, they are ready for delivery within 24 hours (in 2020 almost 120 thousand pieces were delivered to over 130 countries).<br \/>\n&#8220;The level of service for \u201cfast moving\u201d products, the most requested ones by customers, is 93%, meaning that 93 out of 100 products ordered by clients are already available in our warehouse for immediate delivery.\u00a0 At the base of this result there are continuous strategic analyses, and different research and demand forecast techniques\u201d, <strong>comments Gianfranco Agnusdei, Global Customer Service Director at K\u00f6rber Business Area Tissue.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-39262\" src=\"https:\/\/www.converter.it\/wp-content\/uploads\/2021\/05\/Koerber_Spare-Parts_2-263x300.jpg\" alt=\"\" width=\"263\" height=\"300\" \/>For a more complete service K\u00f6rber also has an e-commerce platform (Spares Online) active 24 hours a day, 7 days a week, where customers can order spare parts and check the status of the order in real time, with or without the aid of customer support. Obviously, customer service guarantees all the reliability of the original spare parts which allows the customer to enhance the total cost of ownership (TCO).<br \/>\nIn addition to the comprehensiveness and speediness of the service, particular attention is paid to eco-sustainability.<br \/>\n\u201cAbout two years ago we started a project that would focus on eco-sensitive and biodegradable materials. This has allowed the reduction of 85% of plastic materials in packaging. The envelope is made of cardboard and wood, the document holders are in biodegradable plastic, and for the protection and filling of the gaps we have gone from bubble wrap to paper. This has also led to a qualitative improvement of the packaging by increasing the resistance to traction and impacts\u201d, <strong>concluded Matteo Neri, Head of the Spare Parts warehouse.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The tissue industry is facing unprecedented challenges, and maintaining and improving production efficiency by trying to limit unscheduled downtime as much as possible is a priority for all manufacturers. In such a complex environment it is essential to rely on a truly integrated and global spare parts service, comprised of experts who are able to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":64941,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[456,474,468,482],"tags":[],"class_list":{"0":"post-66481","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-converter-cartotecnica","8":"category-packaging-materials-converter-cartotecnica","9":"category-printing-and-prepress-technologies","10":"category-tissue-packaging-materials-converter-cartotecnica"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>K\u00f6rber\u2019s Spare Parts: complete, sustainable, online:<\/title>\n<meta name=\"description\" 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